Legal notification

It is mandatory to mention that consumers can report a complaint to the European ODR platform. You must share this complaint information in your general terms and conditions as well as on your own and separate Complaints page on your website. You can use the following text for this: "It can always happen that something does not quite go as planned. We advise you to first report complaints to us by emailing info@maisonleonie.com. If this does not lead to a solution, it is possible to submit your dispute for mediation through Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From 15 February 2016, it is also possible for consumers in the EU to submit complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already pending elsewhere, you are free to file your complaint through the European Union platform."